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There seems to be a problem with editing replies here, since the recent portal update

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October 04, 2018 02:29:25 PM GMT
<p>Adobe folks responsible for the portal, I noticed the new portal UI update in recent days. Hope it may help some. I am running into some issues. First up, I am finding that if I offer a reply to someone’s question, and then I go back to edit that reply, the system is losing all the paragraph breaks, smushing all the content together into one big paragraph. Nothing I can do seems to fix that: not control-enter, not changing the […]</p>
<p>The post <a rel="nofollow" href="https://coldfusion.adobe.com/2018/10/seems-problem-editing-replies-since-recent-portal-update/">There seems to be a problem with editing replies here, since the recent portal update</a> appeared first on <a rel="nofollow" href="https://coldfusion.adobe.com">ColdFusion</a>.</p>
Labels: Community Portal, Discussion, Usability Issues, ColdFusion


This is a test comment about the problem above. (I didn’t post it the day I posted the question, because the question was held for moderation and I lost track of my intention to do this.)I am posting this first comment from my computer, and I’ll see if I when I edit it (after posting), does it lose the paragraph formatting. (This last sentence was in its own paragraph.)<strong>Grr. Nope. I can confirm that the problem remains.</strong> When I tried to edit this comment, while I was SHOWN the comment in the wysiwyg editor as paragraphs, <strong>when I submitted my change, it then showed up (as it does now here) as all one big paragraph, without any paragraph breaks.</strong> (Any formatting, like bold above remains, though curiously underlining does not. But my main concern is about paragraph breaks. Losing those really messes up the comments.)To be clear, I am just hitting the enter key once to create such a paragraph break. Even if I try ctrl-enter (which in many editors forces a line bread instead), that also is lost when I submit the comment.
Comment by Charlie Arehart
1303 | October 19, 2018 07:23:02 PM GMT
I’m testing here whether the problem above I solved.I will post this comment and then will edit it. <strong>If this comment switches from two paragraphs to one, then the problem remains.</strong>Update: the problem remains. Adobe, PLEASE FIX THIS.It is hampering folks editing their comments, or making such comments a big mess of text, as this one now appears (which should be 4 paragraphs).
Comment by Charlie Arehart
1422 | November 19, 2018 01:12:32 PM GMT
OK, good. I see Sandip that you just experienced the problem, with your first reply looking great, and then I got notification that you’d edited it, and I see it now all smashed together as one big paragraph. Hoping you can find what’s causing this and fix it. <img src="https://s.w.org/images/core/emoji/2.3/72x72/1f642.png" alt="??" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Thanks. Oh, but as soon as I offered my reply, his message went away. I guess he was just testing things and didn’t think anyone would see or reply to it. <img src="https://s.w.org/images/core/emoji/2.3/72x72/1f642.png" alt="??" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Sorry. If I could delete my comment I would, but that's another limitation of the system. I guess you guys can delete your own, but we can't delete our own. 
Comment by Charlie Arehart
1513 | December 20, 2018 08:23:23 PM GMT
Hi Charlie, I am working on it. I was able to replicate the issue. -Rahul
1515 | December 25, 2018 01:32:08 PM GMT