tracker issue : CF-3138152

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Cannot update server behind proxy

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Status/Resolution/Reason: Closed/Fixed/

Reporter/Name(from Bugbase): Nathan Strutz / Nathan Strutz (Nathan Strutz)

Created: 03/14/2012

Components: Administrator, HotFix Notification

Versions: 10.0

Failure Type: Non Functioning

Found In Build/Fixed In Build: Public Beta / 281983

Priority/Frequency: Major / Some users will encounter

Locale/System: English / Windows 7 64-bit

Vote Count: 1

Problem Description:
I am behind a proxy attempting to run the server updater from within the ColdFusion Administrator.
I added my proxy server information to the Java and JVM settings. I added:
-Dhttp.proxyHost=myproxyservername -Dhttp.proxyPort=myproxyport

I can see the example hotfix titled "HotFix hf-10-00001 Fri, 17th Feb 2012," so this is an improvement over the Alpha release, but I still cannot "Download" or "Download and Install" it.

I have verified that I have access to the file by downloading it through my browser. CF Admin is not using my JVM proxy server settings to download the file.

Steps to Reproduce:
Get behind a proxy. Attempt to update the server.

Actual Result:
Error popup that states:
Error occurred while installing the update:
Unable to access file at 

Expected Result:
Successful download and installation of patch.

Any Workarounds:

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3138152

External Customer Info:
External Company:  
External Customer Name: mrnate
External Customer Email:  
External Test Config: My Hardware and Environment details:



We have the exact same issue.
Vote by External U.
20079 | March 27, 2012 11:25:29 PM GMT