tracker issue : CF-3703837

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Unable to view/download log files that have been archived

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Status/Resolution/Reason: Closed/Fixed/

Reporter/Name(from Bugbase): Mark Smith / Mark Smith (smithmg_bae)

Created: 02/05/2014

Components: Logging

Versions: 10.0

Failure Type:

Found In Build/Fixed In Build: Final / 292332

Priority/Frequency: Major / All users will encounter

Locale/System: English / Win 2008 Server R2 64 bit

Vote Count: 0

Listed in the version 2016.0.0.297996 Issues Fixed doc
Verification notes: verified_fixed on August 28, 2019 using build 2016.0.01.298513
Problem Description: The log file used by ColdFusion automatically rollover to a new file whenever a log reaches its size limit.  In ColdFusion 9 these archive files were named as cfusion-event_1.log, cfusion-out1.log, etc. and I could access these from the ColdFusion Administrator.  However, in ColdFusion 10 these files are named as coldfusion-out.log.1, coldfusion-error.log.1, http.log.1, etc.  Because the file ends with a number instead of the .log extension these files no longer appear in the list of log files available from the ColdFusion Administrator.  Therefore I can no longer access archived files on our production server since I do not have direct access to the server itself and must use the ColdFusion Administrator to access these files.

Steps to Reproduce:  Allow a log file to fill up to its max file size setting and attempt to access the resulting archive file from ColdFusion Administrator.

Actual Result:  Unable to view files that end in .1, .2, .3 etc. from ColdFusion Administrator

Expected Result:  Display of all log files available in the log file directory

Any Workarounds:  Access archived log files directly from the server rather than using ColdFusion Administrator

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3703837


External Customer Info:
External Company:  
External Customer Name: smithmg_bae
External Customer Email:  
External Test Config: My Hardware and Environment details: 

Windows Server 2008

ColdFusion 10 Enterprise Server



archived log files are not visible in cf administrator log files section. administrator only list the files ending in .log extension. earlier the extension was coldfusion-out1.log which is why they were visible. with the current behavior user will NOT be able to read archived log files from cf administrator. either administrator should be modified to read files with .log and .log.any_number or make the archived files names as *any_numaber.log This needs to be fixed.
Comment by Milan C.
13538 | May 12, 2014 02:19:49 AM GMT
now log files will be archived with names like coldfusion-out.1.log
Comment by Milan C.
13539 | November 21, 2014 07:50:53 AM GMT
Hi Adobe, I've verified this is fixed in CF2016 Update 1 (build 2016.0.01.298513). Thanks!, -Aaron
Comment by Aaron N.
31244 | August 28, 2019 10:18:31 AM GMT