tracker issue : CF-3914314

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undefined symbol: ap_get_server_description

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Status/Resolution/Reason: Closed/Withdrawn/NotABug

Reporter/Name(from Bugbase): Michael Sanchez / Michael Sanchez (SDSoftDev)

Created: 12/23/2014

Components: Installation/Config, Connector

Versions: 11.0

Failure Type: Non Functioning

Found In Build/Fixed In Build: CF11_Final /

Priority/Frequency: Critical / All users will encounter

Locale/System: English / Linux RH Enterprise 5.3

Vote Count: 0

Problem Description: Running wsconfig or trying to start Apache throws an error related to loading I have also added the new for a compatibility issue with CF10.

Steps to Reproduce: Run wsconfig or try to start Apache after running wsconfig.

Actual Result: httpd: Syntax error on line 992 of /etc/httpd/conf/httpd.conf: Syntax error on line 2 of /etc/httpd/conf/mod_jk.conf: Cannot load /opt/coldfusion11/config/wsconfig/1/ into server: /opt/coldfusion11/config/wsconfig/1/ undefined symbol: ap_get_server_description

Expected Result: Wsconfig would successfully create the connectors for the new CF instance and the Apache web server.

Any Workarounds: None.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3914314

External Customer Info:
External Company:  
External Customer Name: SDSoftDev
External Customer Email:  
External Test Config: My Hardware and Environment details: RHEL 5.11 and Apache 2.2.3 on virtual machines managed on ESX hosts.



All RHEL versions are not represented in the Platform options for a bug report.
Comment by External U.
9197 | December 23, 2014 02:44:06 PM GMT
Is there a status or reason update on this bug? Is our account info needed to add attention to this?
Comment by External U.
9198 | January 05, 2015 01:57:11 PM GMT
Can you please confirm the below two things, 1) The CF 11 update version in use 2) The RHEL version on which this error occurs
Comment by Immanuel N.
9199 | January 05, 2015 11:58:08 PM GMT
Hi Immanuel, Just in case SDSoftDev doesn't get a notification of your comment (I, myself, do not get notifications when engineers add comments), I'll just note that I believe #2 is RHEL 5.11 per the Test Configuration section of the ticket. Thanks!, -Aaron
Comment by External U.
9200 | January 06, 2015 06:23:57 AM GMT
CF 11 version = 11,0,03,292480 RHEL version = 5.11
Comment by External U.
9201 | January 06, 2015 09:49:10 AM GMT
RHEL version 5.x is outside our support matrix. Here is the support matrix for CF 11, If RHEL 5.11 is an absolute requirement in your environment, please consider compiling the connector from source for ColdFusion 10. Closing the bug as NotABug.
Comment by Immanuel N.
9202 | January 07, 2015 01:06:27 AM GMT