tracker issue : CF-3936559

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CF10 Update 15 "broke" our server

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Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce

Reporter/Name(from Bugbase): Miguel Arvelo / Miguel Arvelo (Miguel Arvelo)

Created: 02/09/2015

Components: Hot Fix Installer

Versions: 10.0

Failure Type:

Found In Build/Fixed In Build: Final /

Priority/Frequency: Trivial / Unknown

Locale/System: English / Linux All

Vote Count: 0

Problem Description :After applying CF10 manually to our CF10 enterprise the "Server Updates" page in the admin console stopped working and one of our apps started throwing error messages on code that had not been touched for years.

Steps to Reproduce: Install the CF10 Update 15 on a CF10 enterprise environment on a per instace basis

Actual Result: The server updates page broke and started showing errors. One of our legacy queries started returning commas instead of empty strings.

Expected Result: No errors

Any Workarounds: We rolled back update 15 and re-installed on all the instances at the same time as opposed to doing it per instance. So far the server seems ok.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3936559

External Customer Info:
External Company:  
External Customer Name: Miguel
External Customer Email:  
External Test Config: My Hardware and Environment details:



The worst part is that this caused us to spend hours in debugging and development of fixes that would not work as intended as it was an error CF was causing.
Comment by External U.
8509 | February 09, 2015 07:01:46 AM GMT
I wanted to add that I had opened a previous bug to deal with this over a week ago and it doesn't appear on my queue. Please respond to this as soon as possible.
Comment by External U.
8510 | February 09, 2015 08:50:16 AM GMT
Can you please provide hotfix installer log files for HF14, HF15 and for each instance from the following locations: <cf_instance_root>/hf_updates/Adobe_ColdFusion_10_Update_**_Install_***.log <cf_instance_root>/hf_updates/hotfix_filelist.log and <cf_instance_root>/hf_updates/Adobe_ColdFusion_10_Update_**_Uninstall_***.log(if available) (Comment added from ex-user id:prk)
Comment by Adobe D.
8511 | February 13, 2015 08:14:35 AM GMT
Please let us know if you are still facing this issue, we will reopen the bug. (Comment added from ex-user id:prk)
Comment by Adobe D.
8512 | May 06, 2015 05:18:07 AM GMT