tracker issue : CF-3938475

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Cyrillic not working in Report Builder

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Status/Resolution/Reason: Closed/Won't Fix/LowImpact

Reporter/Name(from Bugbase): Alan Schrock / Alan Schrock (Alan Schrock)

Created: 02/11/2015

Components: Reporting

Versions: 11.0

Failure Type:

Found In Build/Fixed In Build: CF11_Final /

Priority/Frequency: Major / All users will encounter

Locale/System: ALL / Win 2012 Server x64

Vote Count: 0

Problem Description:
Whether cyrillic is put directly into the RB file or pulled from the database, it will not display in the final PDF output. With all other options, flashpaper, RTF, HTML, it works fine. This has been the case I believe since CF 7MX. I keep thinking each version that it will be fixed, but I am on 11 Enterprise now and it still has the same behaviour.

Steps to Reproduce:
1. Create a blank cfr file. 
2. Add some text like: 
    ??????? ?????? ??????? ????????? Pravda
    to the page.
3. Choose PDF as the output of the file.
4. Run the CFR file. 

You will see that instead of the Cyrillic text, you just get ????? instead.

If you switch the output to Flashpaper, RTF, or the other versions, the Cyrillic characters will display correctly. 

I have tried embedding fonts, adding fonts, etc, but these characters are fine for everything but PDF and should be in the unicode fonts that are standard. 
You will

Actual Result:
displayed where the text should be

Expected Result:
??????? ?????? ??????? ????????? Pravda
displayed where the text should be
Any Workarounds:
None that I can find other than to switch to something other than PDF. This isn't ideal as PDF allows more portability to individuals and better printing than something like flashpaper.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3938475

External Customer Info:
External Company:  
External Customer Name: Alan
External Customer Email:  
External Test Config: My Hardware and Environment details:



No different with CF8, CF9, CF10, CF11 or their associated Report Builder options. Not browser based issue.
Comment by External U.
8496 | February 11, 2015 02:51:30 PM GMT
Not many bug fixes will be going in for CF Report builder, so we are deferring this bug for now. We can always re-consider this if in case we see many people requesting for the same.
Comment by Akhila K.
8497 | February 19, 2015 06:56:45 AM GMT
So, is CF Report Builder being abandoned? Is there a different tool that we should switch to?
Comment by External U.
8498 | February 19, 2015 07:28:19 AM GMT
Report Builder is no longer actively maintained and as of CF2016 release it is not available out of the box.
Comment by HariKrishna K.
8499 | July 13, 2017 07:49:09 AM GMT