CF11 Hotfix 5 Causing 503 Errors| View in Tracker
Failure Type: Crash
Found In Build/Fixed In Build: CF11_Final /
Priority/Frequency: Critical / All users will encounter
Locale/System: English / Win 2008 Server x64
Vote Count: 0
Problem Description: Since installing Hotfix 5 on our CF11 servers, after a period of time we get 503 errors from IIS. This did not happen with our prior install of Hotfix 3 (we never installed hotfix 4). The problem seems to happen on our high traffic applications, at least once per day, sometimes more. The CF Administrator is working fine the entire time, so I believe it may be a problem with the IIS connector. I did note that the description of the update includes a note about fixing a bug in the connector for IIS. This is happening on both our Windows 2008 and Windows 2012 servers. Steps to Reproduce: Unable to reproduce on demand. This has been happening for several weeks since the install and I believe it to be traffic related since our lower traffic sites haven't had a problem. Actual Result: IIS returns 503 errors Expected Result: Working website! Any Workarounds: Sometimes restarting IIS alone fixes, other time restarting the CF service fixes, other times restarting both is required. Occasionally coworkers have had to restart entire machines. ----------------------------- Additional Watson Details ----------------------------- Watson Bug ID: 3980425 External Customer Info: External Company: External Customer Name: John External Customer Email: External Test Config: My Hardware and Environment details: Windows 2008/2012. 64 bit. Enterprise Edition CF. 2 GB RAM allocated to ColdFusion. Running 4 instances per machine. All instances have experienced the issue, but it is most frequent with our high traffic instances.