tracker issue : CF-4135570

select a category, or use search below
(searches all categories and all time range)

[Mac/Linux] : HF1 Update installation hits permission issues

| View in Tracker

Status/Resolution/Reason: Closed/Fixed/

Reporter/Name(from Bugbase): / ext-user (Mukesh Kumar)

Created: 04/05/2016

Components: Hot Fix Installer, Installer

Versions: 2016

Failure Type:

Found In Build/Fixed In Build: 297996 /

Priority/Frequency: Major / Most users will encounter

Locale/System: English / Mac 10 All

Vote Count: 0

Listed in the version 2016.0.01.298513 Issues Fixed doc

Steps to repro: 
1. Install HF1 updates through Admin 

1.	Version 2016,0,0,298299
2.	Update1 is still showing in Available updates but not in the Installed updates 
3.	Updates logs files shows 1 Fatal error :
Failed to copy hotfix files:/tmp/776840.tmp/dist/cfusion
                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - Failed to copy the hotfix files to the target location:/Applications/ColdFusion2016/cfusion
                                            FATAL ERROR - Destination '/Applications/ColdFusion2016/cfusion/wwwroot' cannot be written to



----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4135570

External Customer Info:
External Company:  
External Customer Name:  
External Customer Email:



Verified the fix in build#298400 through Admin updates and it is working fine now .
Comment by Mukesh K.
3150 | April 13, 2016 06:02:55 AM GMT