tracker issue : CF-4136479

select a category, or use search below
(searches all categories and all time range)

Font Management throws an error

| View in Tracker

Status/Resolution/Reason: Closed/Withdrawn/UserError

Reporter/Name(from Bugbase): Joel Grimes / Joel Grimes (Joel Grimes)

Created: 04/06/2016

Components: Administrator

Versions: 2016

Failure Type: Non Functioning

Found In Build/Fixed In Build: CF2016_Final /

Priority/Frequency: Critical / Most users will encounter

Locale/System: English / Windows 7 SP1 64-bit

Vote Count: 1

Problem Description:
Adding a folder or font using administrator throws a hard error.

Steps to Reproduce:
In CF Admin, go to Font Management
Select folder or font (C:\Windows\fonts, in my case)
Hit "Add"

Actual Result:
Error thrown to console.  Frame with font form goes blank.

Apr 6, 2016 14:45:42 PM Error [http-apr-8500-exec-2] - com.lowagie.text.FontFactory.getFontProperties()Ljava/util/Map; The specific sequence of files
included or processed is: C:\Development\Servers\ColdFusion\cfusion\wwwroot\CFIDE\administrator\settings\fonts.cfm, line: 91
Apr 06, 2016 2:45:42 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [CfmServlet] in context with path [] threw exception [Servlet execution threw an exception] with root cause
java.lang.NoSuchMethodError: com.lowagie.text.FontFactory.getFontProperties()Ljava/util/Map;

Expected Result:
Selected fonts should be added without error.

Any Workarounds:
None Found

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4136479

External Customer Info:
External Company:  
External Customer Name: Joel Grimes
External Customer Email:  
External Test Config: My Hardware and Environment details:

Tested on Windows 7 Enterprise and Windows Server 2008



Joe, I am unable to repro this issue. Can you please share settings summary to investigate it further?
Comment by Nimit S.
3135 | April 06, 2016 10:33:42 PM GMT
Hi Nimit, We've discovered this is due to our meddling with the classpath in JVM.config. This is not an issue, thanks.
Comment by External U.
3136 | April 07, 2016 09:54:29 AM GMT
Thanks Joel for the confirmation. I am closing this bug.
Comment by Nimit S.
3137 | April 10, 2016 10:13:57 PM GMT