tracker issue : CF-4190779

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Corrupt file returned on resize

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Status/Resolution/Reason: Closed/Fixed/Fixed

Reporter/Name(from Bugbase): Lynda Stark / Lynda Stark (Lynda Stark)

Created: 09/19/2016

Components: CFIMAGE

Versions: 2016

Failure Type: Non Functioning

Found In Build/Fixed In Build: CF2016_Update2 / CF13

Priority/Frequency: Trivial / Unknown

Locale/System: English / Win 2012 Server x64

Vote Count: 0

Problem Description:
After recent upgrade to 2016 from CF10, resizing a tif file with the cfimage tag produces an invalid file that cannot be rendered in a pdf generated from cfdocument.  I get a red broken image.

Steps to Reproduce:
<cfimage source="pub_9.tif" action="resize" width="50" height="50" destination="tn_pub_9.tif" overwrite="yes">

Actual Result:
Broken image the file.  It does not appear to be a true tiff file.  I cannot open it in any of my graphic software.  It appears corrupt.

Expected Result:
A resized image

Any Workarounds:

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4190779

External Customer Info:
External Company:  
External Customer Name: Lynda Stark
External Customer Email:  
External Test Config: My Hardware and Environment details:


  1. September 20, 2016 00:00:00: 1_pub_9.tif
  2. September 20, 2016 00:00:00: 2_tn_pub_9.tif


I attached the corrupted file retured by the tag (tn_pub_9.tif)
Comment by External U.
1776 | September 19, 2016 03:10:52 PM GMT
The fix will be available in the upcoming updates. Thanks!
Comment by S P.
1777 | October 03, 2016 03:52:40 AM GMT
I have update 2 and this has not solved my issue.
Comment by External U.
1778 | October 05, 2016 08:59:43 AM GMT