tracker issue : CF-4192428

select a category, or use search below
(searches all categories and all time range)

Version number wrong: 11,0,10,292866

| View in Tracker

Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce

Reporter/Name(from Bugbase): Bernhard Döbler / Bernhard Döbler (Bernhard Döbler)

Created: 09/23/2016

Components: Hot Fix Installer

Versions: 11.0

Failure Type: Cosmetic Issue

Found In Build/Fixed In Build: CF11_Final /

Priority/Frequency: Minor / Very few users will encounter

Locale/System: English / Windows 10 64 bit

Vote Count: 0

Problem Description:
Coldfusion Administrator shows version number as 11,0,10,292866  

Steps to Reproduce:
Install latest Update Coldfusion 11 Hotfix via CFAdmin

Actual Result:

Expected Result:
According to the docs the version number should read 11,0,10,300066

Any Workarounds:

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4192428

External Customer Info:
External Company:  
External Customer Name: Bernhard Döbler
External Customer Email:  
External Test Config: My Hardware and Environment details:

Windows 10; 64 bit

Java 1.8.73

German Language


  1. September 23, 2016 00:00:00: 1_20160923_CFAdmin.PNG
  2. September 26, 2016 00:00:00:
  3. September 26, 2016 00:00:00: 3_20160926_cfusion_lib.PNG
  4. September 30, 2016 00:00:00: 4_chf11000010.jar
  5. October 05, 2016 00:00:00: 5_20161005_d.PNG
  6. October 05, 2016 00:00:00: 6_20161005_c.PNG
  7. October 05, 2016 00:00:00: 7_20161005_z.PNG


Under Importance I say "Cosmetic" but I dont know if everything works as expected.
Comment by External U.
1735 | September 23, 2016 05:47:58 AM GMT
Bernhard, Can you please provide the following : 1. Update install log located under { ColdFusion11 install directory } \cfusion\hf-updates\hf-11-00010 2. Screen shot of { ColdFusion11 install directory } \cfusion\lib\updates directory Thanks Subir
Comment by Subir J.
1736 | September 26, 2016 02:24:52 AM GMT
Thanks for your reply. The hf-updates folder has three subfolders. I attach logs from each in one ZIP. lib\updates folder only has chf11000010.jar
Comment by External U.
1737 | September 26, 2016 10:39:16 AM GMT
Bernhard, Looking at the hf-11-00010 logs it looks like Hotfix installation failed for the first time because of permission issues and then you reinstalled it with sufficient priviledges and it was installed without any ERRORs/Warnings. so i am wondering if its a browser cache or something else that i need to dig. Also if you go to "check available updates" does it list update 10 and if possible can you share chf1100001.jar at cfusion\lib\updates? regards Deepraj
Comment by Deepraj J.
1738 | September 28, 2016 06:51:29 AM GMT
Bernhard, in case you've had a chance to look into this, do let us know.
Comment by Vamseekrishna N.
1739 | September 29, 2016 01:08:52 AM GMT
"Check for Updates" lists no available updates.
Comment by External U.
1740 | September 30, 2016 01:38:42 AM GMT
Bernhard, can you clear the browser cache and restart the server. Nothing looks wrong with the update installation and the chf11000010.jar has the correct changelist number entry (300066)
Comment by Deepraj J.
1741 | October 04, 2016 09:43:27 AM GMT
I'm on a adev machine that reboots at least once daily. I emptedi folder \cfusion\wwwroot\WEB-INF\cfclasses no change. I just realized you updates page: doesn't list 292866 as a version number. Your blog however says it's the numer of a fresh install. I observe this number on two other machines with slightly different configs. One identifies as 11.0.10, the other as 11.0.9 I attached screenshots.
Comment by External U.
1742 | October 05, 2016 04:04:52 AM GMT
I don't know how it is supposed to work or what we are doing wrong, just found this combination on another machine: Your blog says: After applying this update, ColdFusion build number should be 10,0,20,299202. Screenshot 20161005_z.PNG says 10,0,20,283922
Comment by External U.
1743 | October 05, 2016 08:43:44 AM GMT
Bernhard, For ColdFusion 11: You installed CF11 HF3 Full installer which is 11,0,3,292866 and then applied update 10 expecting 11,0,10,300066 but you see 11,0,10,292866? ?Looks like first failed installation didnt do proper layout and backup, also when you successfully installed second time did you uninstall the previous failed installation? For CF10: Have you applied Mandatory update before applying hotfix20 ?
Comment by Subir J.
1744 | March 21, 2017 07:52:06 AM GMT
Today, I installed Hotfix 12 and am now on version 11,0,12,292866 I was initially provided with the ColdFusion installation by an administrator in my company. He has some automation that does the ColdFusion installation. I did not uninstall anything.
Comment by Bernhard D.
1745 | April 26, 2017 12:18:06 PM GMT
Bernhard, We made some changes in the updates.xml file. Could you please try installing the latest update from the administrator, and let us know if all is good?
Comment by Immanuel N.
1746 | April 27, 2017 07:49:27 AM GMT
Hi Bernhard, We are closing this bug and let us know if you face issue with wrong version info during installation of upcoming update. Thanks, Mukesh
Comment by Mukesh K.
1747 | September 05, 2017 06:33:41 AM GMT