tracker issue : CF-4197081

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ColdFusion Collection dont work

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Status/Resolution/Reason: Closed/Incomplete/CannotReproduce

Reporter/Name(from Bugbase): Ulises Dávil / Ulises Dávil (Ulises Dávil)

Created: 10/26/2016

Components: Text Search, Solr

Versions: 11.0

Failure Type: Non Functioning

Found In Build/Fixed In Build: CF11_Final /

Priority/Frequency: Critical / All users will encounter

Locale/System: Spanish / Win 2012 Server x64

Vote Count: 0

Problem Description:
Unresponsive Coldfusion Collection.

Steps to Reproduce:

Actual Result:

Expected Result:
Open ColdFusion Collection to be set.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4197081

Reason:	PRNeedInfo

External Customer Info:
External Company:  
External Customer Name: Ulises Dávil
External Customer Email:  
External Test Config: My Hardware and Environment details:

Service Colsfusion Intalled and running

ColdFusion 11 .NET Service


ColdFusion 11 Application Server

ColdFusion 11 ODBC Agent

Virtual Server:

Intel(R) Xenon(R) CPU ES-2690 V2

RAM: 8.00 GB

System Type X64

My Hardware and Environment details: 

jvm Configuration 

-server -XX:MaxMetaspaceSize=192m -XX:+UseParallelGC -Xbatch -Dcoldfusion.home={application.home} -Duser.language=es -Dcoldfusion.rootDir={application.home} -Dcoldfusion.libPath={application.home}/lib -Dorg.apache.coyote.USE_CUSTOM_STATUS_MSG_IN_HEADER=true -Dcoldfusion.jsafe.defaultalgo=FIPS186Random -Dorg.eclipse.jetty.util.log.class=org.eclipse.jetty.util.log.JavaUtilLog

Tech Info

Server Product	ColdFusion

Version	11,0,10,300066

Tomcat Version

Edition	Enterprise  

Operating System	Windows Server 2012  

OS Version	6.2  

Adobe Driver Version	5.1.3 (Build 000094)  

JVM Details

Java Version	1.8.0_25  

Java Vendor	Oracle Corporation  

Java Vendor URL

Java File Encoding	Cp1252  

Java Default Locale	es_MX  

File Separator	\  

Path Separator	;  

Line Separator	Chr(13)

User Name	UIAW12DESWEB02V$  

Java VM Specification Version	1.8  

Java VM Specification Vendor	Oracle Corporation  

Java VM Specification Name	Java Virtual Machine Specification  

Java VM Version	25.25-b02  

Java VM Vendor	Oracle Corporation  

Java VM Name	Java HotSpot(TM) 64-Bit Server VM  

Java Specification Version	1.8  

Java Specification Vendor	Oracle Corporation  

Java Specification Name	Java Platform API Specification  

Java Class Version	52.0



Ulises, Can we please get some details.Can you share the steps that one can follow to observe the issue you are experiencing. When you say, "unresponsive ColdFusion collections", how are you accessing the collection? programmatically with CFML or using the CF admin collections page.
Comment by Piyush K.
1578 | November 04, 2016 01:18:24 AM GMT
He found a solution, change the installer used because the last version released 1.8 JVM Friend which is what caused me inconvenience. With the first versions of the installer, CF 11 installs and works with JVM 1.7, with this installer, coldfusion pdf collections and service, run correctly. And I followed the steps to replicate the problem: 1. Install CF-11 (JVM latest version 1.8). 2. Last update (hotfix 10). 3. Click to coldfusion collections (the service is charged). 4. Click PDF service does not work I want to know if they have a case like mine, because I do not know what implications have to work with JVM 1.7 on my production environments.r).
Comment by External U.
1579 | November 04, 2016 09:37:03 AM GMT
Ulises, What is not working for you: CF Admin > Data & Services > PDF Service or CF Admin > Data & Services > ColdFusion Collections? Also can you share the settings summary of your CF server. You can send it to CF Admin > server settings > settings summary
Comment by Piyush K.
1580 | November 14, 2016 12:19:11 AM GMT