tracker issue : CF-4197837

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[regression] uninstallation not able to remove soaptorest directory when soaptorest API is created.

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Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce

Reporter/Name(from Bugbase): / ext-user (Poonam Jain)

Created: 11/16/2016

Components: API Manager, Installer

Versions: 2016

Failure Type: Non Functioning

Found In Build/Fixed In Build: 301469 /

Priority/Frequency: Major / Some users will encounter

Locale/System: English / Linux All,Mac 10 All,Solaris All,Win XP All

Vote Count: 0

uninstallation not able to remove soaptorest directory when soaptorest API is created.
1)install APIM
2)create a soptorest API.
3)uninstall APIM
4)uninstall  throw a message.
PFA the snapshot
soaptorest folder should be deleted.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4197837

External Customer Info:
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This is working in build 301358.
Comment by Poonam J.
1485 | November 16, 2016 03:20:20 AM GMT
Any installed file that is currently in use will not be able to get deleted by uninstaller, becasue of Operating system lock. i.e open command prompt, navigate to soaptorest dir. now, run uninstaller i.e running soap related calls from web interface, now, run uninstaller. But, Uninstaller should inform the user about the same (also, close APIM web, etc...), in general (in introduction screen) before begin uninstallation. Investigate this bug require uninstaller log file. can't proceed without uninstall log file.
Comment by Naga S.
1486 | November 19, 2016 11:52:19 AM GMT
Verified on latest build 301623. This is not reproducing now. Will open this bug if issue replicates.
Comment by Poonam J.
1487 | November 20, 2016 10:05:30 PM GMT