tracker issue : CF-4203320

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Caching not working

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Status/Resolution/Reason: To Track//PRNeedInfo

Reporter/Name(from Bugbase): Jürgen Wittsiepe / ()

Created: 09/05/2018

Components: REST Services

Versions: 13.0

Failure Type: Others

Found In Build/Fixed In Build: 2018.0.0.310739 /

Priority/Frequency: Normal /

Locale/System: / Win 2016

Vote Count: 0

Problem Description: When I use trused cache REST services are no longer working when the cache is cleared. I only get a blank page.

Steps to Reproduce: Build a workin REST service, active trusted cache, clear cache

Actual Result: blank page

Expected Result: working REST service

Any Workarounds: No



Hi Jürgen, I tried to reproduce the issue on my local Win Server 2016 system. But i am not able to reproduce at my end. Steps Followed by me: 1) Registered REST Service. Ensured that they work. 2) Enabled 'Trusted cache' checkbox. Ensured that the service works. 3) Cleared Cache by pressing each of the buttons 'Clear Trusted Cache Now', 'Clear Template Cache Now' & 'Clear Query Cache Now' in the Caching page of Administrator.    After this the REST Service continued to work as before. Below are the Caching settings i have in my CF Administrator :  |[Caching|http://localhost:8500/CFIDE/administrator/settings/caching.cfm]| |Template cache size|1024 templates | |Enable trusted cache|Yes  | |Cached query limit|100| |Save Class Files|Yes  | |Caching engine|Ehcache  | |JCS DSN name| | |Is JCS cluster enabled|No  | |Memcached servers| | |Redis server| | |Redis port|0  | |Redis cluster enabled|No  | |Custom caches| |   Do you find any thing differing here ? Can you confirm that the same set of caching settings you have in the Administrator ? Additionally if you can provide us the REST Service, it might be helpful in nailing down the issue.  Thanks, Nitin
Comment by Nitin Kumar
29676 | September 10, 2018 07:32:30 AM GMT
Hi Nitin, I have attached my cache settings. CF-Version is now 2018.0.01.311402. At the moment the problem did not occur when I clear the cache by pressing the buttons mentioned above, but it is still there after a reboot of the server. I see only a white page. Whein I reinitialize the rest service it is running as expected. Jürgen
29699 | September 12, 2018 12:25:16 PM GMT