tracker issue : CF-4203333

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Title:

ColdFusion 2018 - Can not connect to smtp.office365.com over TLS

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Status/Resolution/Reason: Closed/Withdrawn/UserError

Reporter/Name(from Bugbase): Shirak Avakian / ()

Created: 09/10/2018

Components: Administrator

Versions: 2016

Failure Type: Non Functioning

Found In Build/Fixed In Build: ColdFusion 2018.0.0.310739 /

Priority/Frequency: Normal / Some users will encounter

Locale/System: English / Windows 10 64 bit

Vote Count: 0

There is no 2018 version on this bug tracker version drop-down list.
Problem Description: Can not setup email account on ColdFusion 2018 admin

Steps to Reproduce:
On ColdFusion, Administrator website go to mail server setting
mail server: smtp.office365.com
username: something@mycompnay.com
password: thePassword
Server port: 587
Enable TLS connection to mail server: checked

Actual Result:
the log was showing
 javax.mail.MessagingException: Could not convert socket to TLS;   nested exception is: 	javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Expected Result:
Connection Verification Successful.

Any Workarounds:
Use ColdFusion 2016
The same parameters are working fine with ColdFusion 2016

Attachments:

Comments:

Please drop this bug. It turn out the antivirus application was blocking ColdFusion 2018 not ColdFusion 2016.
Comment by Shirak Avakian
29698 | September 12, 2018 04:47:13 PM GMT