tracker issue : CF-4203491

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Title:

Bar Chart Node Issue

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Status/Resolution/Reason: Open//

Reporter/Name(from Bugbase): Jim Romano / ()

Created: 11/21/2018

Components: Charting/Graphing

Versions: 11.0

Failure Type: Non Functioning

Found In Build/Fixed In Build: CF 11 Update 12 /

Priority/Frequency: Normal / All users will encounter

Locale/System: English / Win 2008 Server R2

Vote Count: 0

Hello,

We have a process that produces an "academic standing" bar chart that depicts the academic standing  for each of our students, compared to the rest of the class (S = superior, O = outstanding, etc). When the graph is generated in HTML, it renders properly, with an arrow pointing to the Node/series that relates to the student. This is done using the hook":"node:index=x" (where x = 0,1,2 or 3). But when the same graph is rendered to a JPG file, the arrow gets stuck in the corner, outside the plotting area. It is as if the node is null or something to that effect.

The charting process works fine for both html and jpg in version CF11 Update 11, but since Update 12, it does not render the JPG chart properly.

Also note that we installed CF 2018 and the problem still persists.

I’ve attached a standalone application that mimics our producing process and outlines the issue (standalone_app_chart_issue.zip). Please note the bar_bad_jpg.jpg and bar_good_html.jpg files that depict the issue. Simply deploy the application in the Update 12 environment and when “html” is selected, it works fine, but when “jpg” is selected, the arrow gets stuck in the corner.

Can you please give me an idea on what type of a timeframe we would be looking at for a resolution? Please don’t hesitate to contact me if more information is needed.

Thanks,
Jim Romano
romanoj@upstate.edu

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