tracker issue : CF-4204025

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CF2016u8 and CF 11 u16- Manual installation fails on Windows if not local administrator

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Status/Resolution/Reason: Closed/Fixed/Fixed

Reporter/Name(from Bugbase): Sonya P. / ()

Created: 02/14/2019

Components: Hot Fix Installer

Versions: 2016,11.0

Failure Type: Incorrectly functioning

Found In Build/Fixed In Build: 2016,0,08,313934 / 313994

Priority/Frequency: Critical / Most users will encounter

Locale/System: ALL / Win 2012 Server x64

Vote Count: 2

Problem Description:
 Manually installing CF2016u8 and CF 11 u16 in windows fails if your user is not a local admin (even if you have full admin rights through a domain user/group). This has not been the case in previous updates.

See: []

Steps to Reproduce:
 - Download update .jar.
 - Run powershell as an administrator
 - Run the update .jar using the JRE in the coldfusion install
 - Hit next, agree to terms
 - Fails, cites permission issues.

Actual Result:
 Update is not installed despite user having full admin rights, saying:

"The user account should have read/write privileges to the files in the ColdFusion root directory and should have privileges to start and stop ColdFusion services."

I confirmed that my user can do all of the above.

Installer logs show no errors, just a bunch of successes followed by: 

Expected Result:
 I expect the update to install given I have full admin rights.

Any Workarounds:
 Assigning the user to the local administrator group.



Having the exact same issue.
Vote by Jason L.
30322 | February 18, 2019 10:14:46 PM GMT
I got by this by using -i console after the update
Comment by Benjamin C.
30332 | February 19, 2019 10:17:27 PM GMT