tracker issue : CF-4204040

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Status/Resolution/Reason: Closed/Withdrawn/CannotReproduce

Reporter/Name(from Bugbase): Eric W. / ()

Created: 02/20/2019

Components: General Server

Versions: 2016

Failure Type: Others

Found In Build/Fixed In Build: 2016,0,07,311392 /

Priority/Frequency: Normal /

Locale/System: / Win 2012 Server x64

Vote Count: 0

Problem Description: Site visitors using Google Chrome are intermittently seeing partial page loads (half of the resources render, half don't) and in some cases blank white screens. In the JS developer console, they see an "ERR_CONTENT_LENGTH_MISMATCH" error.

Steps to Reproduce: Browse an Adobe ColdFusion 2016 site at high volume - no specific steps to recreate as this is an intermittent problem.

Actual Result: Random pages do not load completely, or result in blank white screens.

Expected Result: Page loads entirely

Any Workarounds: Do not use Google Chrome

* This is a continuation of an Adobe Platinum support request that is unresolved: 12882



Hi Eric, Could you please elaborate on 12882, and how it is related to this ticket? I am interested in knowing more about this issue. Thanks!, -Aaron
Comment by Aaron N.
30356 | February 21, 2019 07:48:58 AM GMT
The error apparently results when the content length of the response data does not match what is advertised in the response header. could happen for a number of reasons. have asked the support team to collect the following: - Is it reproducible with any CFM page at random, or more consistent with certain CFM pages. If so can you get the customer to share the CFM. - Can you get the customer to share the information shown in the Chrome’s debugger. ( screenshot or use the save all as HAR w/ content). And Can you get the same information for the same CFM at the same with another browser say FireFox, where it renders as expected. - What’s the load on the server when the error starts showing up - What’s are the server settings (caching, max concurrent requests etc.)
Comment by Piyush K.
30461 | March 11, 2019 11:43:48 AM GMT
Eric, still waiting for your input on the questions I raised in my previous note. Thanks, Piyush.
Comment by Piyush K.
30595 | April 01, 2019 09:29:45 AM GMT
withdrawing the bug for the lack of further input. insufficient information for reproduction or a diagnosis.
Comment by Piyush K.
30605 | April 05, 2019 12:51:37 PM GMT