tracker issue : CF-4204517

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Title:

ColdFusion Update 4 Fails on OSX Mojave 10.14.5

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Status/Resolution/Reason: To Track//PRNeedInfo

Reporter/Name(from Bugbase): Christopher W. / ()

Created: 06/15/2019

Components: Installation/Config, Hotfix Installer

Versions: 2018

Failure Type: Crash

Found In Build/Fixed In Build: 4 /

Priority/Frequency: Normal / All users will encounter

Locale/System: English / Mac OS 10.13

Vote Count: 0

Problem Description:  
After installing Update 4 Cumulative

Steps to Reproduce:
Install Update 4 rollup.  
Restart MacBook.
Boom! ColdFusion dies.

Actual Result:
ChristophersMBP:bin appwise$ sudo ./coldfusion start
Password:
Starting ColdFusion 2018 server ...
The ColdFusion 2018 server is starting up and will be available shortly.
Error: To use 'StartFlightRecording', first unlock using -XX:+UnlockCommercialFeatures.
Error: The unlock option must precede 'StartFlightRecording'.
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
There has been an error starting ColdFusion 2018 server, please check the logs.
ChristophersMBP:bin appwise$ sudo ./coldfusion stop
ColdFusion 2018 server does not seem to be currently running

Expected Result:
ColdFusion 2018 starts

Any Workarounds:
Went to Charlie's website and  read how to roll back updates.  Removed Update 4 and 3 and the ColdFusion Server started.
https://www.carehart.org/blog/client/index.cfm/2016/9/6/solve_common_problems_with_CF_updates_in_10_and_above

On my Mac I have no applications installed that are not development tools, with the exception of MS Office.

I will share logs.  Give me the specific directories you'd like to see and I will package them and send them.

Attachments:

Comments:

Hi Chrishtoper, Did you made any changes in jvm.config file as I see "StartFlightRecording" is listed in your logs? Can you remove java flight recording flag(-XX:+UnlockCommercialFeatures -XX:+FlightRecorder) from jvm.config file and check if server starts or not?  Can please drop an email at  cfinstal@adobe.com providing updates logs ,ColdFusion logs and jvm.config file?   Thanks, Mukesh
Comment by Mukesh K.
30985 | July 03, 2019 06:22:02 AM GMT