tracker issue : CF-4205253

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API stoped responding

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Status/Resolution/Reason: To Track//PRNeedInfo

Reporter/Name(from Bugbase): MICHAEL P. / ()

Created: 09/25/2019

Components: API Manager

Versions: 2016

Failure Type: Non Functioning

Found In Build/Fixed In Build: API manager with update 1 /

Priority/Frequency: Normal / Some users will encounter

Locale/System: English / Win 2012 Server x64

Vote Count: 0

Problem Description:
My API that gets the oauth2 Token, stops responding once or twice a week.

Steps to Reproduce:

Actual Result:
time out
Expected Result:
oauth2 Token
Any Workarounds:
Reboot the ColdFusion service



Hi,   Is it getting stopped at any particular time? Or is it any particular API call that makes it unresponsive? Also, it will be great if you could share some exception logs/thread dumps from the moment it stops responding as that will help us narrow down the issue   Thanks, Kailash
Comment by Kailash B.
31661 | October 21, 2019 06:31:46 AM GMT