tracker issue : CF-4206044

select a category, or use search below
(searches all categories and all time range)


| View in Tracker

Status/Resolution/Reason: To Fix//BugVerified

Reporter/Name(from Bugbase): Nick D. / ()

Created: 11/21/2019

Components: AJAX, UI Components

Versions: 2016,2018

Failure Type: Non Functioning

Found In Build/Fixed In Build: update 10 /

Priority/Frequency: Major / All users will encounter

Locale/System: English / Windows 10 64 bit

Vote Count: 0

Problem Description: Richtext editor does not display

Steps to Reproduce: Copy richtextEdit.cfm to web root

Actual Result: In chrome nothing shows up, in IE the toolbar is missing in the textarea

Expected Result: Rich text bar should show

Any Workarounds: None



Hi Nick, I have executed your sample code in both CF2016 and CF2018 in the latest updates and it works fine. Can you please apply the latest update and check if it is working fine or not? Can you see any error in console in developer mode of browser ? you can try running sample code in []  and let us know ?   Thanks, Mukesh
Comment by Mukesh K.
31880 | November 25, 2019 10:08:28 AM GMT
the console reports GET http://localhost/cf_scripts/scripts/ajax/ckeditor/skins/default/skin.js?t=I63C net::ERR_ABORTED 404 (Not Found) append @ ckeditor.js:100 appendTo @ ckeditor.js:74 A @ ckeditor.js:259 load @ ckeditor.js:259 loadPart @ ckeditor.js:526 n @ ckeditor.js:275 (anonymous) @ ckeditor.js:274 n @ ckeditor.js:10 (anonymous) @ ckeditor.js:12 @ ckeditor.js:13 fireOnce @ ckeditor.js:12 CKEDITOR.editor.CKEDITOR.editor.fireOnce @ ckeditor.js:13 k @ ckeditor.js:272 (anonymous) @ ckeditor.js:272 callback @ ckeditor.js:260 e @ ckeditor.js:258 y @ ckeditor.js:258 v @ ckeditor.js:258 (anonymous) @ ckeditor.js:259 setTimeout (async)$.onload @ ckeditor.js:259 load (async) A @ ckeditor.js:259 load @ ckeditor.js:259 a @ ckeditor.js:260 (anonymous) @ ckeditor.js:260 k @ ckeditor.js:272 g @ ckeditor.js:274 (anonymous) @ ckeditor.js:271 (anonymous) @ ckeditor.js:28 setTimeout (async) setTimeout @ ckeditor.js:28 a @ ckeditor.js:270 a @ ckeditor.js:356 CKEDITOR.replace @ ckeditor.js:360 ColdFusion.RichText.initialize @ cfrichtexteditor.js:159 _cf_richtext_init_439397151945994 @ richTextedit.cfm:27 fire @ cfajax.js:1210 $E.windowLoadHandler @ cfajax.js:1314 load (async) $E.onWindowLoad @ cfajax.js:1290 cfinit @ cfajax.js:1325 (anonymous) @ cfajax.js:1827 ckeditor.js:100 GET http://localhost/cf_scripts/scripts/ajax/ckeditor/skins/default/editor.css?t=I63C net::ERR_ABORTED 404 (Not Found) the Folder ckeditor/skins/default/ does not exist in our installation. If we create the folder and copy the resources from ckeditor\skins\moono-lisa that is in CF2016 instalation the errors go away and we get that for our default editor look
Comment by Nick D.
31881 | November 25, 2019 02:15:44 PM GMT
the cftextarea in the richTextArea.cfm file I attached should be <cftextarea richtext="true" skin="Default" name="DocContent" id="DocContent" toolbar="Basic" ></cftextarea>
Comment by Nick D.
31882 | November 25, 2019 10:44:55 PM GMT
Mukesh, After further investigation the the 3 default skin folders are missing in the CF installation on CF2016 (default, silver, and office2003.) If you supply the skin attribute to the cftextarea tag nothing comes back.
Comment by Nick D.
31883 | November 26, 2019 02:27:38 PM GMT