tracker issue : CFB-4191665

select a category, or use search below
(searches all categories and all time range)

"Customize Perspective" menu item does not work and crashes IDE after restart

| View in Tracker

Status/Resolution/Reason: Closed/Withdrawn/NotWorthEffort

Reporter/Name(from Bugbase): Roland Collins / Roland Collins (Roland Collins)

Created: 09/21/2016

Components: General - IDE

Versions: 2016

Failure Type: Crash

Found In Build/Fixed In Build: CFB2016_Update2 /

Priority/Frequency: Critical / Some users will encounter

Locale/System: English / Windows 10 64 bit

Vote Count: 1

Problem Description:

If you try to use the Window -> Customize Perspective dialog, no dialog is presented.  The IDE continues to work fine until you restart the IDE, although messages appear in the Error Log.  When restarting the IDE, the program will start for a few seconds and then die unexpectedly.

Steps to Reproduce:

1. Open CFB 2016
2. Click on the Window menu
3. Select "Customize Perspective ..."
4. Observe that the dialog does not appear.
5. Quit CFB.
6. Attempt to restart CFB - it will start briefly (as evidenced in Task Manager), and then will crash.

Actual Result:

1. No Customize Perspective dialog is available.
2. IDE becomes unusable because it cannot be restarted.

Expected Result:

1. Able to customize my perspective! (I want the Editor Presentation Toolbar, specifically).
2. I should be able to start my IDE!

Any Workarounds:

Deleting the "ColdFusion Builder 2016 workspace" folder in the user's home directory will allow CFB to start, however, it also resets all settings.

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	4191665

Reason:	BugVerified

External Customer Info:
External Company:  
External Customer Name: Roland Collins
External Customer Email:  
External Test Config: My Hardware and Environment details:

Windows 10 Pro, 64bit Version 1607 (10.0.14393.187)



ColdFusion Builder



I have attached the error log.
Comment by External U.
26120 | September 21, 2016 04:03:18 PM GMT
This is bug with Eclipse Mars ( and they won't be fixing in Mars as mentioned in bug comment. Therefore , it will be fixed as part of eclipse upgrade for ColdFusion Builder in upcoming release.
Comment by Mukesh K.
26121 | May 19, 2017 09:28:22 AM GMT
DO THIS BEFORE YOU DELETE YOUR WORKSPACE AND START OVER: You can get almost everything back (installed plugins, working sets, projects...) by deleting the following file: <workspace_path>/.metadata/.plugins/org.eclipse.e4.workbench/workbench.xmi The only thing you should lose is the way the default perspective (ColdFusion) actually looked when you closed it. This workaround came from
Comment by David B.
26122 | March 20, 2018 04:02:28 PM GMT
Mukesh Kumar, please test that this actually works in Neon before the release of CFBuilder 2018 (on Neon)
Vote by David B.
26123 | March 20, 2018 04:05:13 PM GMT