Status/Resolution/Reason: Closed/Withdrawn/
Reporter/Name(from Bugbase): John Glynn / John Glynn (john_glynn)
Created: 08/18/2012
Components: Net Protocols, MAIL
Versions: 9.0
Failure Type: Data Loss
Found In Build/Fixed In Build: 9.0 /
Priority/Frequency: Trivial / Not Reproducible
Locale/System: English / Win 2008 Server R2 64 bit
Vote Count: 3
Duplicate ID:	CF-3312296
Problem Description:
Same problem as is described here: http://www.shopgather.com/mw/index_mw.cfm?pg=contact%20us
Steps to Reproduce:
I am unable to reliably reproduce this problem, it seems random.  ALl failed emails though have been through scheduler and not through mailWorker
I searched this bug database for the bug IDs mentioned in the forum thread mentioned above but those searches came back empty.
Actual Result:
Flash version of page there is no return, neither pass nor fail, users report endless waiting: (http://www.shopgather.com/?page_request=contact%20us)
Non-flash version the site behaves as if the email succeeded ( this is based on user report, I cannot reproduce this behavior).
In both cases the email is lost, untraceable in the mail server log files (SmarterMail)
In both cases email is traceable in ColdFusion log files and show as having been sent on to the mail server (which resides on the same machine)
Expected Result:
Flash version: email would send successfully and a return would indicate success and an actual email would be sent
Non-flash version: page would reload and indicate a success and an actual email would be sent
Any Workarounds:
create a "mailto:" link instead?  Not very graceful.
----------------------------- Additional Watson Details -----------------------------
Watson Bug ID:	3313431
External Customer Info:
External Company:  
External Customer Name: john_glynn
External Customer Email:  
External Test Config: My Hardware and Environment details:
Processor: Intel(R)Xeon(R) CPU E5450 @ 3.00GHz 2.99 GHz
Install memory (RAM) 4GB
64-bit OS
Server Product  ColdFusion  
Version  9,0,0,251028    
Edition  Standard    
Serial Number  1187-5001-4995-8016-5516-4651    
Operating System  Windows Server 2008    
OS Version  6.1    
Update Level  /C:/ColdFusion9/lib/updates/chf9000001.jar    
Adobe Driver Version  4.0 (Build 0005)    
JVM Details  
Java Version  1.6.0_14    
Java Vendor  Sun Microsystems Inc.    
Java Vendor URL  http://java.sun.com/  
Java Home  C:\ColdFusion9\runtime\jre    
Java File Encoding  Cp1252    
Java Default Locale  en_US    
File Separator  \    
Path Separator  ;    
Line Separator  Chr(13)  
User Name  LEAD343$    
User Home  C:\    
User Dir  C:\ColdFusion9\runtime\bin    
Java VM Specification Version  1.0    
Java VM Specification Vendor  Sun Microsystems Inc.    
Java VM Specification Name  Java Virtual Machine Specification    
Java VM Version  14.0-b16    
Java VM Vendor  Sun Microsystems Inc.    
Java VM Name  Java HotSpot(TM) Server VM    
Java Specification Version  1.6    
Java Specification Vendor  Sun Microsystems Inc.    
Java Specification Name  Java Platform API Specification    
Java Class Version  50.0    
Mail client: SmarterMail - hosted on the same machine
  Attachments:
Comments: